TRIAD TRIBUNE

Winter Woes: Battery and Electrical System Issue

Winter can take a toll on automotive batteries and electrical systems, with extreme temperature changes, higher electrical demands, and reduced battery efficiency leading to common failures. Autel’s advanced diagnostic tools, available through Triad Diagnostic Solutions, provide the ultimate solution for identifying, diagnosing, and preventing these issues, keeping vehicles running reliably all season long.

 

Check out our Battery Tool options to equip your vehicle with the tools it needs to perform at its best.

Time is Running Out – 25% off Autel TCP Cards!

Our Autel TCP Card promo is coming to an end – be sure to get your tool upgraded for the new year! Shop our discounted cards today or give one of our sales representatives a call to lock in your deals. (317) – 939 – 3690.

tcp promo cards collection

Product News

The Getac S410 Semi-Rugged Laptop: Durability Meets Sustainability

The Getac S410 Semi-Rugged Laptop is a versatile and durable solution designed to meet the demands of professional environments while embracing the sustainability goals of 2025. Engineered with a semi-rugged construction, the S410 offers reliability in challenging conditions, making it ideal for both office and field use. Built with over 24% post-consumer recycled (PCR) materials in its chassis, the S410 helps reduce energy consumption, carbon emissions, and e-waste throughout production—delivering durability with an eco-friendly edge.

Key Features:

  • Enhanced Performance: Powered by an Intel Core i5-1340P Processor with options for 8GB or 16GB RAM and 256GB or 512GB PCIe SSD.
  • Durable Design: MIL-STD-810H and IP53 certified, the S410 can withstand three-foot drops, harsh weather, and tough environments without missing a beat.
  • Connectivity Options: Stay connected with Wi-Fi, Bluetooth, and Thunderbolt 4, ensuring versatile and fast connections for all your devices.
  • Extended Battery Life: Supports up to three batteries for prolonged use, eliminating the need for frequent recharging.
getac by triad ds

By combining rugged reliability with sustainability, the Getac S410 proves that businesses no longer need to compromise performance to meet environmental commitments. It’s a forward-thinking solution that reduces your carbon footprint while supporting operational efficiency in any professional setting.

Call one of our experts to see how you can update your diagnostic tool to the Getac S410!

(317) – 939 – 3690

Exciting News for Jaltest Users: Bendix ACom AE Now Available!

Starting with Jaltest Version 24.3, users can activate the new Bendix ACom AE Add-On, providing a seamless upgrade for former ACom® PRO subscribers as it was replaced on September 1, 2024.

This integration brings Bendix software directly into the Jaltest platform, offering expanded capabilities and exclusive benefits:

  • Bendix OEM DTC Reports: Generate detailed, comprehensive diagnostics reports.
  • Exclusive Service Data Sheets: Access Bendix-specific technical data for accurate and reliable maintenance.
  • Enhanced Coverage and Control: Modify parameters on trailers, support SLC25 anti-collision systems, GSBC, GSAT, and perform end-of-line trailer testing—all with an OEM interface.

With this powerful new integration, Jaltest users gain unmatched access to Bendix systems, streamlining diagnostics and maintenance for even greater efficiency. Don’t miss out on this upgrade!

bendix acom diagnostics, jaltest by cojali

New Thermal Imaging Cameras from TopDon

TopDon’s new handheld thermal cameras break viewing barriers, revealing the hidden world of heat and energy. Perfect for both professionals and enthusiasts, these powerful tools let you see temperature variations like never before.

See beyond the naked eye today!

topdon thermal diagnostic camera

INDUSTRY NEWS

Retaining Customers Through AI and Personalized Service

Repeat customers are critical to success, and the automotive aftersales sector is no exception. As vehicles require more maintenance with age, dealerships often struggle with customer retention. AI-based systems bridge this gap by improving efficiency, communication, and satisfaction.

Balancing Digitization with Personal Service

While customers value convenience, they still expect support and clear communication. By digitizing back-end operations like job scheduling, delay management, and paperwork reduction, dealerships can:

  • Manage delays proactively and keep customers informed.
  • Simplify complex repairs using visuals and easy-to-understand explanations.
  • Provide tailored maintenance solutions that fit customer budgets.

Managing Delays and Costs

Delays in service times frustrate customers, but AI systems can:

  • Reorganize jobs and prioritize unexpected delays in real time.
  • Communicate updates clearly to manage expectations.

Cost transparency builds trust. AI tools give customers visibility into maintenance needs, helping them make informed decisions. Upselling becomes a value-add, extending vehicle life while helping customers plan future repairs.

Turning Service into Loyalty

Local garages win loyalty through personal service and lower costs. Dealerships can compete by using AI to:

  • Enhance transparency and trust.
  • Offer proactive maintenance that saves time and money.
  • Build long-term relationships, managing transitions to new vehicles with incentives like offset service costs.

With AI-driven solutions, dealerships can deliver efficient, personalized service that keeps customers returning.